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​Have Questions? We're Here to Help. 

FAQ's

Finding the Right Support Begins With Knowing Your Options.

How do I find the right therapist/ wellness provider for me?

​You don't have to figure it out alone. Our providers each have unique specialties, approaches, and areas of focus. If you're unsure where to start, reach out through our contact form and we'll help guide you toward a provider who may be a good fit for your goals and preferences.

Do you accept insurance?​

Many of our providers and partners are in-network with major insurance plans, while others offer self-pay options. We encourage you to review individual provider profiles or contact us to help connect you with a provider who fits your clinical, scheduling, and financial needs.

Do all providers accept the same insurance plans?

No. Because some providers operate independently, insurance participation varies. Some providers accept multiple commercial insurance plans, while others offer private-pay or reduced-fee options. We recommend reviewing individual provider profiles for the most up-to-date insurance information

Do all providers charge the same rates?

No. Session fees are determined individually by each provider and may vary based on licensure level, specialty services, and appointment type. Current rates can be obtained directly from the provider you're interested in working with.

Do you offer private-pay services?

Yes. Many providers offer private-pay options, and all wellness services are generally private pay unless otherwise specified.

Do you offer sliding scale options?

Yes. We are committed to increasing access to quality mental health care and offer reduced-fee counseling services through our Resident Counselors and Clinical Interns. Availability is limited and offered to individuals who meet eligibility requirements. Please contact us to learn more about options.

Are wellness services covered by insurance?

Generally, wellness services such as Reiki, fitness coaching, sound healing, workshops, and other complementary supports are not covered by insurance. Coverage varies depending on your plan and the specific service provided. We recommend contacting your insurance company directly regarding coverage questions.

What is trauma informed therapy?

Trauma-informed therapy recognizes that past experiences can influence how we think, feel, relate to others, and move through the world. Rather than asking "Why?", trauma-informed care asks "What happened ?" and emphasizes safety, collaboration, choice, trust, and empowerment throughout the healing process.

What is the benefit of integrative care?

Integrative care combines evidence-based mental health treatment with complementary wellness approaches that support the whole person. By addressing emotional, physical, relational, and lifestyle factors, integrative care can help create more sustainable growth, deeper healing, and improved overall well-being.

Can providers collaborate with each other?

When appropriate and with your written consent, providers within our collective may coordinate care to support a more integrated treatment experience. Your privacy and autonomy are always respected throughout this process.

Do you offer virtual therapy?

Many providers offer virtual services throughout Virginia. Availability varies by provider and service type. Please review provider profiles for current offerings.

What ages do you serve?

Most services are designed for adults (18+). Some providers may offer services to adolescents (13+) depending on their specialty and availability. Please review individual provider profiles for details.

What if the provider I want is full?

Many of our providers maintain waitlists or can recommend another clinician within the collective who may be a good fit. If we are unable to meet your needs or all providers are currently full, we will do our best to provide referrals to trusted community providers and help you find support as quickly as possible.

What makes Start Today Counseling Interventions different?

We are a collaborative collective that brings together therapy, wellness services, community programming, and professional development under one roof. Our goal is to create an ecosystem of support that honors diverse pathways to healing and recognizes that growth often happens through a combination of clinical care, wellness practices, meaningful connection and support.

How do I get started?

Simply complete our contact form (the best way to reach us). We'll answer your questions, provide additional information when needed, and help you identify the provider or service that feels like the best fit for your current needs.

Start Here. Start Now. Start Today.

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