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FAQ: Start Today Counseling Interventions
 

We know starting therapy or exploring services can bring up a lot of questions. Here’s a simple, friendly guide to help you get a feel for what we offer, how we work, and how to get started. If anything’s unclear, just reach out - we’re here to help you take the next step whenever you’re ready

We’re happy to answer your questions and help you take the next step toward change.

Where are you located?

619 Twinridge Lane, North Chesterfield, VA 23235

​Hours (by appointment only): 

Provider schedules vary, and some offer limited evening or weekend availability. Reach out to get specifics provider offerings and availability.

What Services Do you offer? 

We support adults through a blend of therapeutic and wellness‑focused services:

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  • Individual therapy (in‑person + virtual)

  • Group therapy

  • EMDR therapy

  • Wellness workshops

  • Clinical supervision for LPC Residents

 

In‑person, evening, and weekend availability is limited and depends on each provider’s schedule.

About our providers

At Start Today Counseling Interventions, you’ll meet a team of clinicians who share a commitment to create safe, inclusive, and person‑centered spaces for healing. Each provider brings their own strengths, training, and lived experience to the work, and we collaborate closely to ensure clients receive thoughtful, high‑quality care.

Our practice also supports the professional growth of emerging counselors through clinical supervision and mentorship. This allows us to offer accessible services while helping shape the next generation of mental health professionals.

What is your treatment focus? 

We work with adults (18+) navigating:

  • Anxiety

  • Depression

  • PTSD + trauma

  • Grief and loss

  • Life transitions

  • Relationship or interpersonal challenges

  • Chronic stress + burnout

 

We also support BIPOC and LGBTQIA+ experiences, and mind‑body wellness. We keep every clients unique story in mind- meeting you where you are with culturally responsive, compassionate care.

What are the costs of services?

The cost of therapy can vary depending on the provider, the type of session, and the length of your appointment. We’re happy to walk you through your options so you can choose what feels sustainable and supportive for your needs.

We accept the following payment methods:

  • Debit/credit cards

  • FSA/HSA funds

  • In‑network insurance (varies by provider)

 

If you’d like a clearer sense of what your sessions may cost, reach out, we’ll help you understand your options and find a plan that fits your budget

What Insurance and Payment Methods Do You Accept?

We currently accept the following commercial insurance plans:

Cigna / Evernorth

Aetna

Anthem / Blue Cross Blue Shield

United Healthcare / Optum

 

We also accept:

Private Pay

Out of Network

 

FYI: Insurance varies by provider.  Contact us to confirm who is in‑network or to explore membership options

What is a Good Faith Estimate?

Under the No Surprises Act, you’re entitled to a Good Faith Estimate that outlines the expected cost of your services before you begin care.


This helps you plan for treatment with transparency, no hidden fees.

If you receive a bill that’s $400+ above your estimate, you can dispute it. Have questions? You can find out more here, or we’re happy to walk you through it.

Do you offer sliding scale services?

Yes. Our LPC Residents in Counseling offer sliding‑scale options to support accessible care. Contact us to see if you qualify.

​Can I receive services if I live in another state?

At this time, we are only licensed to support clients who are physically located in Virginia during their session, per state licensing laws.

How do I get started? 

1.  Check Provider availability on our About page

2. Click the Contact Me button Below

3. Complete our contact form

Since we’re often with clients, the contact form helps us respond promptly. We’ll follow up with next steps as soon as we can.

Do you offer Clinical Supervision for licensure?

Yes. We provide contract clinical supervision for LPC Residents in Counseling who are currently placed with a residency site.

From time to time, we also offer part‑time residency roles within the practice. If you’d like to explore supervision or be notified about upcoming residency openings, fill out our contact form and we’ll share next steps.

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Start Today Counseling Interventions provides person centered, holistic (mind/body),  trauma‑informed therapy, EMDR, and mental health and wellness supports for adults  (18+) across Virginia, including Richmond, Chesterfield, and surrounding areas.

804-251-1629

619 Twinridge Ln, N. Chesterfield VA 23235

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